BOIL WATER ALERT LIFTED FOR ALL NEWPORT UTILITIES CUSTOMERS
On September 27th, Newport Utilities issued a Boil Water Notice to all water customers following the Hurricane Helene-related flooding. That notice required customers to boil their water prior to consumption, and to take extra precautions when conducting household activities. As of October 8th, 2024 at 12:00 p.m., that Boil Water Alert has been lifted for all Newport Utilities water customers. Customers are no longer required to boil water before consumption or take precautions when conducting household activities.
Newport Utilities water crews have made repairs to damage caused by the flooding in order to restore water to all service areas. Crews and lab technicians have conducted necessary sample testing throughout all service areas to ensure the quality of our water for our customers. NU has provided notification to the Tennessee Department of Environment and Conservation (TDEC), who mandates Boil Water Alerts to all water utilities throughout the state of Tennessee, of our laboratory sampling results. These results indicate that our water no longer requires boiling prior to use, and is now completely safe for consumption.
If you have questions concerning this matter, you may contact Newport Utilities Customer Service at (423)625-2800 or CustomerService@NewportUtilities.com.